Windows Server Systems

2261C: Supporting Users Running the Microsoft Windows XP Operating System

Before attending this course, students must have:

Basic experience of a Microsoft Windows operating system such as Microsoft Windows XP.
Basic understanding of Microsoft Office applications and Microsoft Windows accessories, including Microsoft Internet Explorer.
Basic understanding of core operating system technologies, including installation and configuration.
Basic understanding of hardware components and their functions.
Basic understanding of the major desktop components and interfaces and their functions.
Basic understanding of Transmission Control Protocol/Internet Protocol (TCP/IP) settings.
Basic experience of command-line utilities for managing the operating system.
Basic understanding of technologies that are available for establishing Internet connectivity.