Unified Communications

ACUCMU Administering Cisco Communications Manager and Unity

In this five-day course, learn to add, move, change, and troubleshoot IP telephony devices. Learn to support IP phone users and identify network and server impact when administering changes. Configure the latest version of the Communications Manager appliance with Cisco IP Phones. Students will cover everything in Cisco's ACUCM course to learn to administer Cisco Unified Communications Manager as well as Cisco's AUM course to administer Unified Message.. In this course, integrate a Unity server with a CallManager deployment, and learn to add and delete subscribers, build a voice mail menu system and auto attendant, and set up outcall notification.
• Understanding Cisco Unified Communications Manager Architecture
• Understanding Cisco Unified Communications Manager Administration Options
• Managing User Accounts in Cisco Unified Communications Manager
• Understanding Endpoints in Cisco Unified Communications Manager
• Implementing and Hardening IP Phones
• Implementing Call Coverage in Cisco Unified Communications Manager
• Implementing Media Resources
• Configuring Cisco Unified Communications Manager User Features
• Configuring Presence-Enabled Speed Dials and LIsts
• Implementing Cisco Unified Video Advantage
• Cisco Unified Messaging Overview
• Cisco Unity Connection Overview
• Cisco Unified Messaging General Setup
• Cisco Unified Messaging
• Subscriber Configuration
• Cisco Unified Messaging System Monitoring and Maintenance