Advanced Communication

Course Outline
Lesson 1: Write to be Understood
Topic 1A: Determine When to Write
Topic 1B: Plan Your Message
Topic 1C: Perfect Your Style and Mechanics
Topic 1D: Writing in the Workplace
Lesson 2: Speak to be Heard
Topic 2A: Prepare Your Message
Topic 2B: Deliver Your Message
Lesson 3: Plan for High Impact
Topic 3A: The Importance of Planning
Topic 3B: Outline Your Presentation
Topic 3C: Develop Your Script
Topic 3D: Add Visual Aids
Lesson 4: Captivate Your Audience
Topic 4A: Make Final Preparations
Topic 4B: Basics of Delivery
Topic 4C: The Question-and-Answer Session
Topic 4D: Assess the Presentation