Implementing Cisco IOS Unified Communications Part 2 (IIUC2)
Upon completing this course, the learner will be able to meet these overall objectives:
• Configure the basic features and functionality of Cisco Unified Communications Manager.
• Express to support IP phones, analog voice interfaces, digital voice interfaces, VoIP dial peers, digit manipulation, class of service, network management, and capturing Call Detail Records.
• Configure advanced Cisco Unified Communications Manager Express features for both SIP and SCCP phones.
• Implement hardware and software media resources: transcoding, conferencing, and music on hold 2 Implementing Cisco IOS Unified Communications Part 2 (IIUC2) v1.0
• Implement Cisco Unified CallConnector Mobility server to track Cisco Unified Communications Manager Express phones and PSTN connections, provide single number reach services, and integrate call control through Windows add-ins.
• Configure Cisco Unity Express: users, groups, voice mailboxes, Instant Messaging, VoiceView, notification, Live Record, Cisco Unity Express AutoAttendant, and troubleshoot Cisco Unity Express.
• Extend Cisco Unity Express by configuring a Unified Messaging Gateway to simplify VPIM networking between Cisco Unity Express
Module 1: Review of Cisco Unified Communications Manager Express Fundamentals
Module 2: Configuration of Cisco Unified Communications Manager Express Features
Module 3: Configuration of New Cisco Unified Communications Manager Express Features
Module 4: Implement Media Resources Overview
Module 5: Implement Cisco Unified CallConnector and Cisco Unified CallConnector Mobility
Module 6: Cisco Unity Express Voice Mail and AutoAttendant Configuration
Module 7: Cisco Unity Express VPIM Networking and Cisco Unified Messaging Gateway
Module 8: Troubleshooting Cisco IOS Software-Based Unified Communications