CCVP

AUM Administering Cisco Unified Messaging

• Components of the Cisco Unity system, their standard and optional features, and how they integrate into a unified messaging system
• Components of the Cisco Unity Connection system, their standard and optional features, and how they integrate with telephone systems
• Configure a Cisco Unity system using acknowledged best practices and manage a Cisco Unity subscriber account using the Cisco Unity Administration tool
• Choose the correct subscriber type and add the individual subscriber using best practices for setting account policy, class of service, and subscriber templates
• Monitor and maintain a Cisco Unity system using available tools and reporting capabilities
• Cisco Unified Communications System Hardware
• Cisco Unified Communications System Software
• Cisco Unity Connection overview
• Cisco Unified Communications Integrations
• Unified Communications Networking
• Unified Communications Maintenance and Utilities